Northern Elevators has secured a new lift maintenance contract for a prestigious hotel near Newcastle.

It is important that a high-class hotel such as this one can always offer great customer service. Having a reliable and working lift to move passengers between floors with their luggage is crucial. Nothern Elevator will be providing a 24 hour dedicated helpline to the customer as well a 24/7 callouts.

The team has worked closely with the customer and selected the Gold Service option which includes scheduled maintenance visits, condition reports, preventative maintenance, lift specific maintenance, 24 hour helpline, priority response times, critical parts, components and labour. Working together ensures that the customers bespoke needs are tailored to and included in the plan. Being a member of the Lift and Escalator Industry Association (LEIA) Norther Elevator can give reassurance to the customer regarding the ability to successfully maintain all original equipment, manufacturers products and the guarantee of parts availability, including software components.

Northern Elevator works across various sectors such as hotel and leisure, retail, travel, manufacturing, production and more. For further information on hotel lift maintenance or any of the other services available from NEL, you can visit the website or contact the office on 0191 2719800 to speak directly to a member of the team. Alternatively you can email the office directly by clicking here